Cognitive Dissonance In Psychology: Definition and Examples

The formula conveys that the greater the amount or importance of dissonant cognitions and the smaller the number or importance of consonant elements the greater the magnitude of dissonance one experiences. The tension of a dissonance can fluctuate over time and does not follow a uniform pattern (Koller & Salzberger, 2012). However, the theory proposed that higher levels of dissonance can forcefully motivate a person to promptly address the psychological discomforts, while small levels of dissonance may not be as effective in encouraging the person to take an immediate action. The minimal tensions rather build up gradually over time before they are addressed (Festinger, 1962).

In his book “A Theory of Cognitive Dissonance,” Festinger proposed that two ideas can be consonant or dissonant. Examples of such inconsistencies or dissonance could include someone who litters despite caring about the environment, someone who tells a lie despite valuing honesty, or someone who makes an extravagant purchase, but believes in frugality. Sometimes the dissonant information appears to be important at first sight but can be diminished upon deeper reflection. This process is experimental and the keywords may be updated as the learning algorithm improves. By Kendra Cherry, MSEd

Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the “Everything Psychology Book.” Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the “Everything Psychology Book.”

Consumer behavior

This treatment made it possible for scholars to understand the psychological process as a whole. Secondly, Festinger viewed people’s mental states in a social environment from an intellectual tradition, which was influenced by Kurt Lewin, rather than a Gestalt tradition as Heider did (Cooper, 2007). This intellectual tradition proposed that people navigated the world by motivational pushes and pulls, and therefore our behaviours were driven by psychological forces.

With dissonance that results from wanting something we can’t have, there are things we would like to have that we cannot for any number of reasons. When the desired “something” is very important, we may have dissonant cognitions that make us tense and unhappy. One of the simplest ways to address dissonance cognitive dissonance theory is to change one’s behavior. For example, Festinger explains that a smoker might cope with the discrepancy between their knowledge (that smoking is bad) and their behavior (that they smoke) by quitting. According to Festinger, we can work to reduce the dissonance we feel in several different ways.

What is the difference between cognitive dissonance theory and balance theory?

Participants had no time limit to write their essay and it was emphasized that the content of their essay was the main focus of the research. For participants who were not asked to lie, and for participants who lied in exchange for $20, they tended to report that the study indeed wasn’t very interesting. After all, participants who had told a lie for $20 felt that they could justify the lie because they were paid relatively well (in other words, receiving the large sum of money reduced their feelings of dissonance). Only scant research has investigated multiple dissonance reduction strategies simultaneously (McGrath, 2017). However, in general, the likelihood that a particular cognition will change is determined by its resistance to change, which is based on its responsiveness to reality and the extent to which it is consonant with other cognitions (Harmon-Jones & Mills, 2019).

  • Perhaps due to these psychometric issues, the Dissonance Thermometer is also not used in a standardized way.
  • In an intriguing experiment, Festinger and Carlsmith (1959) asked participants to perform a series of dull tasks (such as turning pegs in a peg board for an hour).
  • If they are part of a wider problem that is causing distress, people may benefit from speaking with a therapist.
  • Early studies on the valence of dissonance arousal mainly used the misattribution paradigm (Zanna & Cooper, 1974).